How can I make a complaint about the NHS orthodontic care ?

05/16/12 11:17 AM

I am confused and frustrated.   I need to know who do you write to or call  to make a complaint.  I’m unhappy with the dental care I have been receiving. I was supposed to receive braces a little over a years ago.  I contacted my dentist and they told me after my first orthodontic appointment that the orthodontist sent my records to my local hospital.  However,  later discovered they sent them to another hospital thinking it was my local hospital. I pursued the case and they told me I had an appointment coming up.  then I when I contacted again, they tell me there is no record of me in their systems.   What can I do to resolve this matter.

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